Home > Whom Did They Call?

Whom Did They Call When…

[Partial listing]

  • Massachusetts wanted the MCI Walpole Prison crisis ended, but with issues addressed and resolved equitably and effectively (1973)?
  • the White House wanted to intensify and accelerate the US government’s conflict resolution process in the Wounded Knee crisis on the Ogala Sioux reservation in South Dakota (1973)?
  • Boston wanted the desegregation conflicts at Hyde Park and Roslindale High Schools resolved, and for public safety and quality education ensured for all (1974-75)?
  • Havard Law School with Roger Fisher/Bill Ury (authors of Getting to Yes) wanted a practitioner to assist in developing and teaching its now renowned negotiation course (1978-81)?
  • the first-in-the-nation movement for a credible mediator certification program needed to be initiated (1982)?
  • Traveler’s Insurance Company sought to develop and implement its own alternative dispute resolution capability of insurance claims (1986-88)?
  • the Federal Executive Institute (FEI) wanted the next generation of managers and executives trained in collaborative planning and cooperative problem solving (1986-95, 2004-pres.)?
  • Russia wanted to develop its own credible conflict resolution capability, e.g., the Russian-American Program on Conflictology (R-APC) and the Department of Conflictology within the Faculty of Philosophy of St. Petersburg State University (1987-2012)?
  • Nicaragua’s Sandinista government as well as the political opposition groups UNO and COSEP wanted to be geared up in applicable negotiation techniques (1987-89)?
  • the State of Washington’s Department of Personnel wanted the next generation of managers and executives trained in collaborative planning and cooperative problem solving (1988-2010)?
  • Poland’s Solidarity wanted its entire Governing Board to participate in intense, practical skill-building programs (1991)?
  • the Boeing Commercial Airplane Division wanted a new approach in preparing and effectively using different negotiation techniques (1993, ‘96, ‘97, ‘99)?
  • Guatemala’s Presidential Peace Process wanted the political advisors and select negotiators of the civilian government, the military, and the URNG revolutionaries be prepared in negotiations for the formal Presidential Peace Process (1993-4)?
  • the US Department of Energy wanted to prepare staff at the Richland Nuclear Facility in Hanford, WA in negotiation skills applicable to the dismantling and clean up processes (1994, 2000-1, 2003-4)?
  • Cuba’s Instituto Superior de Relaciones Internacionales (ISRI) wanted assistance in developing its own culturally pertinent and topically specific international negotiation course and to become its nation’s primary resource for training of other Ministries (in accord with US law, no compensation was received) (1995-2001)?
  • the Warsaw-based Helsinki Foundation for Human Rights wanted a significant corps of its volunteer resources to be trained in mediation with professional certification (1996-2000)?
  • the King County (Seattle area) government wanted to develop an interagency workplace dispute resolution process with its own certified mediators (1996-2000)?
  • the seven-nation Central American Council of Human Rights Ombudsman Offices plus Mexico wanted to develop a regional approach with professional standards of competency for staff in using negotitaion and mediation processes and techniques to address potential and alleged human rights violations (1996-2000)?
  • the Washington State Department of Health and Human Services Division of Developmental Disabilities and the Stakeholders’ Workgroup wanted to transform contentious dysfunctional conflict into productive and effective collective advocacy in planning which would result in hundreds of millions of dollars in new funding (1997-2000)?
  • Starbucks wanted conflict management training for an eclectic core of its workforce (1998)?
  • Seattle City Hall needed immediate resources to work in conjunction with the Federal Mediation and Conciliation Service (FMCS) to quickly and effectively resolve the internal crisis between the Fire Department and the fire fighters (union factions, internal, racial, ethnic, female, and religious organizations, as well as internal gay and lesbian organizations) (1998-99)?
  • West Seattle Psychiatric Hospital and SEIU #1199NW desired “post-strike mediation” to reconcile managers and labor (1998-99)?
  • the Central American Program for Sustainable Democracy (PROCESOS) wanted to develop and validate training resource manuals for practical usage throughout Central America (1999-2000)?
  • the Washington State Department of Ecology, the Coast Guard, and the US Department of Energy wanted to develop an oil spill risk management plan involving twenty-one separate, diverse, and often contentious stakeholders in a decision making process (1999-2000)?
  • the Veterans Affairs Puget Sound Health Care System Center for Education and Development needed a senior lecturer for its “Core Competency Leadership Series” (1999-2009.)?
  • the Seattle Public Utilities section for protecting endangered species wanted customized curricula in collaborative planning and cooperative problem solving (2000)?
  • the Supreme Court of Nicaragua determined to resolve land/property disputes via mediation and needed appropriate candidates professionally trained as mediators [performed through PROCESOS] (2000)?
  • the Washington State Department of Ecology, grassroots group Save Our Summers, and EPA Region #10 desired to resolve a suit in federal court aimed to reduce stubble burning by wheat farmers due to smoke causing severe health problems for persons suffering with respiratory conditions (2000)?
  • parents of residents living in Bremerton, WA’s Francis Hadden Morgan Center were confronting the institution’s management and staff about serious incidents occurring within the Center (2001)?
  • Trendwest, Inc. wanted to develop a 7000-acre destination resort in Roslyn, WA but was challenged by environmental group RIDGE on the development’s design, footprint, density, open space, connectivity, water rights issues, and social impacts on the community (2001-2002)?
  • the Western Rural Assistance Corporation of Sacramento, CA wanted customized curricula and skills training in negotiation and mediation (2002)?
  • the Richland Nuclear Facility in Hanford, WA wanted the development of a pertinent negotiation primer to assist staff in the decontamination and clean up process which involved constant negotiations with state and federal agencies, non-governmental organizations, Native American tribes, and contractors. http://www.hanford.gov/files.cfm/Negotiation_Primer.pdf (2002-3)?
  • the California Regional Water Central Board, LA Region desired pertinent skills training in collaborative planning and cooperative problem solving in order to function in full compliance with California and federal laws (2003, 2004)?
  • the Seattle Public Utilities wanted additional trainings via the office of strategic planning (2003, 2005)?
  • Portland [Oregon] Fire and Rescue was required to provide each station with Work Environment Training in a) communications, b) dispute resolution, c) creation of common ground, d) respect for others, and e) team building (2004)?
  • the Washington State Family Policy Council of the Department of Health and Human Services needed applicable curricula development and skills training in negotiation and mediation (2004)?
  • Francis Hadden Morgan Center (Bremerton, WA) administration and parents of residents desired impartial fact-finding regarding accusations of staff incompetence in the death of two residents (2005)?
  • Mediate.com wanted to have some of the “field’s pioneers” video-record their professional histories (2005)?
  • the Northwest Ombudsman Association desired supplemental skills training (2005)?
  • the School of Diplomacy of Afghanistan’s Ministry of Foreign Affairs requested skills training compatible with their staff’s role functions (2005)?
  • the State of Washington’s Department of Ecology and the EPA needed a facilitator-mediator to resolve differences with the US Department of Energy for redesigning the “Work Plan for Decontamination and Clean Up of Low Level Nuclear Waste in the Central Core” of the Richland Nuclear Facility in Hanford, WA (2005)?
  • the Washington State Council of Fire Fighters desired “additudinal training” to complement previously-delivered skills training for its key negotiators (2005)?
  • Mediate.com wanted to convene a select one hundred practitioners for its Keystone, CO conference, “Our Collective Wisdom” (2006)?
  • the US EPA Region #10 wanted customized curricula and skills training in negotiations (2006)?
  • the Washington State Department of National Resources requested that approximately twelve districts be separately trained in attitude, behavior, and skills in collaborative planning, cooperative problem solving, and negotiations with private sector logging firms and workers (2006)?
  • the US Naval Postgraduate School (Monterey, CA) wanted a practitioner serve as senior lecturer at the Center for Executive Leadership (2006-pres.)?
  • the King County (Seattle area) Local Hazardous Waste Management Program needed coaching in preparation of negotiations with the US Drug Enforcement Agency regarding a “return mechanism” of unwanted pharmaceuticals in households, nursing homes, clinical pharmacies, and hospitals (2007)?
  • UN/FAO Codex Alimentarius Commission (CAC), the global food standards-setting body needed a review of various negotiation processes and techniques that could be applicable for usage by international delegates in specific topical ‘working groups’ (2010)?
  • Centers for Disease Control and Prevention (CDC) wanted to have a customized negotiation / collaborative planning and cooperative problem solving skills-building course (2010)?
  • US Codex Office at the US Department of Agriculture sought a pertinent negotiation course for its delegates (2010)?
  • The “Friends of the Chair” of the UN/FAO Codex Alimentarius Commission wanted a facilitator to address the dispute regarding MRLs for the ractopamine sessions held in Mexico, Brussels, China, and Geneva (2010-2011)?
  • UN/FAO requested that a customized ‘negotiation and mediation primer’ be written for pertinent usage by all Codex Alimentarius Commission’s international representatives and Committee Chairs (2011-2012)?

They called Bill Lincoln with his staff and associates.

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